Digital Marketing + Philadelphia=Home Game for River Avenue Digital
This past week, the Digital Summit came to the Philadelphia Convention Center for a two-day conference focused on all things digital marketing. The lineup of speakers spanned industries and companies, from Pfizer to Facebook and from the Eagles to the Onion. Over the course of the conference, we networked with other digital professionals from around the world and watched presentations about what’s going on in digital marketing. The conference was full of great information and tons of action items we can’t wait to incorporate into our strategies. For now, here are three key takeaways:
Content Kept Coming Up
While a few speakers focused directly on content and content marketing, almost all of the speakers found a way to at least mention content and how it should be used in your marketing mix. What might have been an afterthought or an emerging trend a couple of years ago, content strategy has cemented itself as a core component of marketing and your business in general. You need to consider your content strategy in relation to SEO, your website, blogs, paid search, etc. And that’s just a start.
The first step in creating a content strategy is to define who your audience is by building out buyer/user personas. Talk to some of your customers, maybe conduct a focus group or a survey, do some secondary research too, and build your buyer personas in as much detail as possible. That will help you make sure you use the right message to the right customer.
Once you have an idea of the customer, think about what you are trying to achieve with this content. Are you looking for leads? Prospects? Just more traffic to your website? Answer these questions and then plan and create content accordingly Content marketing is a long-term process, so don’t be distraught if you’re still on square one - but definitely get started.
Make Sure You’re on top of Social Media
Many of the social media talks this year went past just making sure you have a strategy in place. Having a strategy in place has become the standard, now we’re tasked to fine tune that strategy, analyze your results and adjust accordingly.
In order to analyze your results and ROI you need to first think about what your goals are. If your goal is awareness, focus on impressions and engagement. If you want more website visits, you should look at stats like link clicks, page views and bounce rate. If you’re focusing further down the funnel and making sales, think about leads, conversions and revenue increase over time.
Then, of course, there is the issue of the new Facebook algorithm. This has been a hot button topic in digital marketing and media this year, and the impact is still being discovered. Before thinking about how to react to the changes, think about why the changes happened. One of the reasons Facebook made the changes they did is to maximize the amount of time you spend on their platform versus leaving for a different website. Basically, Facebook penalizes content that drives people off their platform. Avoid clickbait and create content and posts that encourage conversation and collaboration to avoid being penalized.
Innovation is More Than a Buzzword
Innovation is not a new concept, but nowadays you can’t go to a company’s website or read an article about startups without being bombarded by innovation, innovative practices and other buzzwords. Regardless of what you call it, creating a novel or unique way of adding value to your customer and differentiating yourself from your competition is integral to a successful business. You don’t need to think of innovation as huge overhauls of the old way of doing things. Innovation is not something that only Google, Facebook and the like can do, anyone can innovate.
Innovative marketing starts with thinking about doing things differently, being creative and unique and considering ways to get people talking about, using and buying your product. Stephanie Miller from Econsultancy spoke about everyday innovation and how even considering more consistent brainstorming tactics or refining a survey for customers can be innovative. The most important part of innovation is making sure that you want to be innovative. Once you’ve made that decision, the possibilities are endless.
These are only three of the major takeaways, and only a start to reconsidering your marketing strategy. Throughout most of the sessions, one consistent theme was making sure the marketing and advertising you do is always taking into consideration the funnel and where your customer is on their buying journey. The first step to a solid strategy is knowing who that customer is and where that customer is.
Not sure where to start? Contact us to learn more about how we can help.
Christian Larsen is a Penn State Grad, pugilist, musician, and all around renaissance man who makes his living from the written word. When he is not engaged in content marketing strategy and search engine optimization he is plotting his next bocce ball move.
Learn how Instagram Stories can differentiate your small business from the crowd
If you’re already using Instagram to connect with your followers, it’s time to get familiar with the Instagram Stories feature to level up. Stories bring a bit of Snapchat-esque functionality to Instagram—photos and videos you upload there will disappear after 24 hours. This makes timing very important, and changes the way you would normally structure your posts.
To use Stories, just click on “Your Story” at the bottom right of the screen when you go to add a photo or video.
Here are a few tips to get rolling with Instagram Stories to help build your brand and engage with your followers.
Instagram Stories are a powerful tool for you to form a closer connection with your audience and get your message across in a more intimate, informal way. Build your next Instagram campaign around Stories, and watch your engagement grow organically.
Reach out today for a free consultation to learn more about how you can amp up your social media marketing.
Have you made the most out of your Google business profile? Learn how important local listings can be, and exactly how you can optimize it for more traffic.
According to Google, it bases local results on distance, prominence, and relevance.
This is where your Google Business profile comes in handy.
Typically, local search results are great. But, your Google My Business (GMB) profile is more prominent. This is why it's increasingly important to optimize your GMB listing to make the most out of it.
Using GMB is a location-based strategy that yields long-term local SEO benefits. With local searches, map results usually come first. According to experts, first search results usually pulls in over 30 percent of all traffic.
Let's explore more on how you can capitalize on your GMB profiles.
Improve Your Information
You're already using GMB, but you can't find your business with relevant searches in your area. This means something is wrong, and incomplete data is usually the main culprit.
First, you want to ensure your data is up to date. This way, you'll boost your ranking and presence on Google Search and Maps. Be sure you have entered all the information GMB needs.
This allows customers to know what you do, where you are, and your hours of operation. Business category, phone number, business description, and physical address are some of the essential details.
Keep your Google business hours accurate during special events and holidays. This helps customers to be certain that you'll be open when they come to your location. Also, remember to verify your information to increase your chances of appearing on Google Maps and Search.
Most customers rely on reviews to make purchasing decisions. Studies have also shown that up to 84 percent of consumers trust online reviews as much as friends.
For that reason, the way you handle your GMB reviews really matters. Like any business, you can't expect to get positive reviews all through.
Negative reviews can also offer a great opportunity to learn your mistakes and improve customer service. Responding to each review means you value your customers. Make sure each response is personalized to cultivate better relationships.
Positive reviews are what all businesses want. You can boost them through quality customer service. Also, always encourage your customers to leave feedback.
Photos are powerful visual elements in the online marketing sphere. Your Google Business profile is no exception.
Take quality photos of your goods and services and add them to your listings. This works great for restaurants and hotels. Great photos are a way of telling a story about your business and services.
You can also encourage your customers to take and share photos when leaving reviews. Ideally, photos show potential customers that your business offers what they're searching for.
Google Business Profile - Final Thoughts
Google Maps optimization and listings are essential for businesses that want to attract local customers. With this tips, it's possible to make the most out of your GMP profile and increase your business traffic.